Open the Policy Beside Wallet Records
We collect the account details you submit, verification details needed for account access, transaction references, device signals, browser settings and messages sent through our support route. We use these details to open and protect your account, match DANA, OVO, GoPay, QRIS, bank transfer or virtual account
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records, detect unusual access and respond to policy requests. We do not need your wallet password to identify a payment reference. Cookies and similar storage help keep your session connected and remember selected settings; you can manage browser permissions, although some account functions may then need
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another check. We retain records only for the operational, security or legal period that applies to the relevant request, then remove or restrict them according to our internal process. If you are in Medan or elsewhere in Indonesia, account access and eligibility depends on local law.
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Read this page before opening an account and contact us when a detail needs correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.